This year, customer relationship management has been an emerging business that has shown great promise. As such, this successful run will continue in the coming years, and it will be regarded as one of the most promising careers that people can pursue.
Salesforce is one of the best CRMs available on the market today, and those who have become Salesforce professionals have enjoyed high job satisfaction and good pay. Being a salesforce professional is a no-brainer when it comes to pursuing a CRM career. Hence, this article will provide you with information on the benefits of Salesforce in terms of salaries and career advancement.
What is Salesforce?
What is Salesforce? With a 19.8% market share, Salesforce is the world’s leading CRM platform. The company’s market share in sales and customer service exceeds 40%, ensuring its dominance over its competitors. More than 150000 users rely on Salesforce to manage customer relationships as of 2021.
Before Salesforce, CRM solutions on-premise used to be so expensive that companies had to set aside large sums of money to set them up. To store data, they purchased servers and manually installed the software and conducted regular system updates. Technical experts were required to complete the entire process, making prices even more expensive. The high cost made CRM solutions out of reach for small and medium-sized businesses. A typical on-premise solution would take months, if not years, to set up, even for those who could afford it.
However, Salesforce’s cloud hosting made CRM more affordable and accessible to all by making its applications more accessible. With its Software as a Service (SaaS) CRM solution, companies could use high-quality applications from browsers without having to deal with cumbersome installation processes. The Salesforce platform itself handled technical failures and upgrades, so they no longer had to worry about these issues.
Salesforce today offers affordable subscription-based pricing that enables businesses to provide their customers with the best services.
Salesforce Salaries in Hyderabad
If you are considering a career transition into the CRM world, working at Salesforce might be one of the best decisions you would make. Not only will you be a part of a game-changing solution, but you would also enjoy great benefits salary-wise.
As a part of our Salesforce training in Hyderabad, conducted a detailed survey on Salesforce salaries in Hyderabad. According to Glassdoor, here are some of the salary ranges for Salesforce roles in Hyderabad:
- Member Of Technical Staff – ₹2,300,010/yr
- AMTS Software Engineer – ₹1,666,681/yr
- Senior Member of Technical Staff – ₹3,720,316/yr
- Software Engineer – ₹1,600,000/yr
- Associate Member of Technical Staff – ₹1,619,623/yr
- Technical Support Engineer – ₹1,220,294/yr
- Member of Technical Staff(MTS) – ₹2,525,005/yr
- Support Engineer – ₹1,470,687/yr
- Salesforce Developer – ₹932,511/yr
- Intern – ₹80,594/mo
Salesforce Interview Questions
If you’re already thinking about taking your shot at a role in Salesforce, then you must ensure that you go prepared. For this, you must be prepared to ace your interview. Here are a few questions that you are most likely to face at a Salesforce interview.
- What is Salesforce?
- What do you understand by App in Salesforce?
- Can you name different types of apps we can use in Salesforce?
- What are the fields in Salesforce?
- What do you mean by audit fields?
- Can you name the latest field that has been added in salesforce?
- What do you mean by defaulters in salesforce
- Can you name an issue that salesforce professionals face in joint reports
- What do you understand by audit trail in salesforce
- What are some of the major benefits of using CRM software?
- Can you state the difference between profile and role in Salesforce?
- What are the different types of relationships in salesforce?
- What do you understand by mastering detailed relationships in salesforce?
- What do you understand by external lookup in salesforce?
You can check out our detailed article on more Salesforce interview questions and answers.
Salesforce Certification Questions
To work as a Salesforce administrator, you must obtain a certification for it.
- Why is a Salesforce Admin Certificate so important?
Certification as a Salesforce Admin is the highest form of recognition for a Salesforce Administrator; it demonstrates expertise in the field and commitment to the platform. Additionally, it enhances a professional’s knowledge of a platform, and research shows that it can boost an administrator’s employability and enable them to earn a higher salary.
- How long does it take to get one?
There is no stipulated duration. As long as you complete the exam, you will obtain a certificate.
- Is certification free?
No, it isn’t. You would have to pay a registration fee of USD 200 plus applicable taxes as required per local law. If you are retaking, you will pay USD 100.
- What topics would the questions be set on?
The exam would span for 105 minutes with 60 multiple-choice/multiple-select questions and 5 non-scored questions set on:
- Organization setup
- User setup, Security and access
- Standard and custom objects
- Sales and marketing applications
- Service and support applications
- Activity management and collaboration
- Data management, Analytics
- Workflow/process automation
- Desktop and mobile administration
For more information, you can check out the exam guide.
What makes salesforce important?
Apart from being one of the most innovative CRM companies globally, Salesforce also has an amazing work culture that has helped individuals do what they love in a great work environment. They also offer unmatching salaries and a myriad of other benefits for workers’ pleasure. All thanks to their outstanding leadership. It’s not a surprise that Marc Benioff, the founder and CEO of Salesforce, enjoys a 97% approval rating as a CEO on Glassdoor and placed second on the Harvard Business Review’s “Best Performing CEOs in the World” list in 2019.
It is truly one of the best places to work in India.
Prerequisites to Learn Salesforce
Salesforce doesn’t have any prerequisites to learn as a developer or administrator. It is possible to transition from being an IT professional to becoming a Salesforce developer if you have specific skills or experiences.
Apex, a programming language similar to Java, is used for Salesforce development. HTML is the language of choice when designing with Visualforce. Therefore, it is advantageous to have a familiarity with or knowledge of programming languages if you want to learn Salesforce development. It’s just that simple. It is only an advantage. Salesforce developers don’t have to have a coding background. Just take your time and learn the basics.
The Trailhead is one of the ways Salesforce makes it easier for users to get familiar with its technology. Salesforce’s online training platform, The Trailhead, is available free of charge. Learn Salesforce as a user, an administrator, or a developer at your own pace by signing up. You will learn both the basic and advanced practices for Salesforce through the modules and trails in Trailhead. You can earn badges that you can display on your profiles through this gamified platform
To become a Salesforce consultant, you do not need to come from a technical background. There are many marketing, MBA, graduates, and business students who take our training. Anyone can learn and become a Salesforce consultant.
So, if you are ready to dive into the Salesforce world, we have all that you need to get you prepared. Our Salesforce Certification training online course would give you the edge you deserve to ace your exam at a single try.
Our training features real-time projects, daily notes and many other features that makes learning practical. We have designed our course according to the industry curriculum with bonus topics. To get you better prepared, you would enjoy intense interview preparation and resume building.
Check it out today!